SKIZOR TELECOMMUNICATIONS
|Hardware Engineer
Lagos, Lagos State, Nigeria
Summary
Executed hands-on mobile phone repairs and resolved technical issues, ensuring high customer satisfaction and operational efficiency for telecommunications clients.
Highlights
Performed hands-on mobile phone repairs, diagnosing and rectifying complex hardware malfunctions to restore device functionality and extend product lifespan.
Provided comprehensive troubleshooting for various technical issues, reducing resolution times by an estimated 15% and improving system reliability.
Managed customer relationships effectively, addressing inquiries and providing technical support, resulting in positive service experiences and repeat engagement.